Returns & Exchanges
We want you to love your Senpai Store gear, but if it's not the perfect fit, you can return or exchange any unworn items within 30 days of delivery. Our process is designed to be as seamless as your favorite anime transition.
Initiate Your Request
Log into your customer portal or contact our support team with your order number and the reason for your return to receive a return authorization.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing