Frequently Asked Questions
Everything you need to know about your Senpai Store experience.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders can take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
How do I find the right size?
Each product page features a detailed size guide with measurements. We recommend comparing these measurements to your favorite fitting garment at home for the best results.
Are your designs limited edition?
Many of our seasonal drops and collaboration pieces are limited edition and will not be restocked once they sell out to ensure exclusivity for our community.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.
How should I care for my apparel?
To preserve the quality of prints and fabrics, we recommend washing items inside out in cold water and hanging them to dry. Avoid ironing directly on graphic designs.